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We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
Had been to a few funerals by KOK and saw that the services provided were performed with sensitivity, caring and professionalism. Compared previous experience with other funeral home and there was no comparison in the service, kindness, caring and professionalism. Mike Shea was extremely helpful and jumped through extra hoops to facilitate our extraordinary requests. He handled everything professionally but was also kind, caring and had a sense of humor which was really refreshing when getting through such a difficult time. He understood what we were looking for and just took care of things. He communicated regularly and made sure that all of the details were completed. Would definitely work with KOK in the future and recommend them to all!
Lara Shea helped us do the pre-planning of our funerals.. She was very helpful and kind helping us make decisions.
Mike Shea was very kind and helpful as we made our final plans after Ron's death. With Mike's guidance the funeral was a great final tribute to Ron. Thank you for your compassion and support during this difficult time.
Lara Shea helped me when I did the pre-planning of my husband, Martin Arnold's funeral. What I had not thought of, she brought up, which was very helpful. She spent time with me and listened to what I wanted for his funeral.
Mike Shea had consideration and compassion for all the members of our family. He gave all of us time to adjust to the fact that we were not going to see our love one again.
Absolutely excellent service. Totally satisfied with everything. Asya was compassionate, communicated details well, knowledgeable, and went above and beyond. In such a tragic situation as my husband’s sudden death was, she gave me a sense of peace and relief. I cannot say enough wonderful things about her. My experience with this funeral home was excellent and I will recommend it to everyone I know.
Both of our parents passed within 2 months of each other. Kok was there to assist both times and did an amazing job for our family.
Huge thank you to Kok Funeral Home. Asya was so professional and caring. Asya made this whole Funeral so beautiful, she was honestlyl perfect in every way. She took as much time as the family needed to make the choices to the casket to the thank you's. Asya made my Mother look so beautiful and natural and her hair was perfect. We never felt rushed
Thank you for making this difficult time a bit easier on our family. KOK is blessed to have this young lady.
Asya was an angel sent from heaven. She was great to work with. We haven’t seen my mom look so great in so many years. She handled everything with a smile on her face at all times. She was available for questions at all times. We had a problem at cemetery with a stone placement and she wasted no time contacting the person in charge. Kok is so lucky to have her joining their group. She is beautiful inside and out. Thank you Asya, we were so blessed to have you help us.
We were completely satisfied. Jessica went above and beyond to help us through this. The compassion and dignity when they collected my mother's remains was amazing and gave us comfort in the decision to use Kok.
Thank you for making a difficult time in our lives much easier for us to go through.
The kindness and professionalism of the Kok Funeral Home staff is exceptional. Mike was so accommodating to all of our requests and made the process of preparing to say our goodbyes less stressful. Thank you for everything that you did for us, our family truly appreciates it.
“We were very satisfied with the arrangements in all respects and extremely satisfied with Jessica's compassionate care. She showed a significant amount of sensitivity to the family we found it a pleasure to work with all of their staff despite the unfortunate circumstances.”
“Mike Shea did a great job. Everything was beautiful. Everyone on their staff did everything they could to make it easier on us. They are the nicest people to work with and so accommodating. Couldn't have done more.”
“I believe services were over and above what was expected. They are very good at their job. I would and have recommended them to everyone.”
“The care and respect they showed us was fantastic”
“…incredibly impressed with everyone and everything that was handled by them, more than excellent service. They don't have any areas to improve, in my judgment. From my initial telephone call to right on through the arrangements and follow up visits by me, this staff of caring professionals was outstanding, businesslike, but completely understanding and compassionate.”
“We were extremely pleased, everyone was so helpful in making decisions without any pressures…Perfect!”
“I've always had good meaningful experiences with Kok. It's a relief to work with them. I felt fully supported and cared for.”
“Kok's staff and professionalism cannot be duplicated!! Their sincere concern and kindness were very much appreciated by our family. We could not have been better served!!!”
“...You all were so attentive and kind and you've been that way for a whole year! Lots of mailings - grieving classes - remembrance meeting - get together - and now, flowers! Thank you for all the kindness and attention. You are all amazing.”